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Insiden di Bekasi Timur, KAI Sampaikan Permohonan Maaf

Insiden di Bekasi Timur, KAI Sampaikan Permohonan Maaf

Oleh Akuratnews.id

Senin, April 27, 2026

Insiden di Bekasi Timur, KAI Sampaikan Permohonan Maaf

Kereta yang mengalami insiden di Bekasi Timur/Foto. Ist/akuratnews.id

AKURATNEWS.ID, JAKARTA - PT Kereta Api Indonesia (Persero) menyampaikan telah terjadi insiden operasional di wilayah Stasiun Bekasi Timur, Daerah Operasi 1 Jakarta, yang berdampak pada perjalanan kereta api.

"Kami memahami situasi ini menimbulkan kekhawatiran bagi pelanggan dan keluarga yang menunggu kabar. Saat ini, seluruh upaya difokuskan pada proses evakuasi penumpang dan awak sarana, serta penanganan korban di lokasi kejadian dengan prioritas utama keselamatan", ujar Vice President Corporate Communication KAI Anne Purba, dalam keterangannya.

Anne menyampaikan permohonan maaf kepada pelanggan KAI, atas insiden yang terjadi dan saat ini pihaknya fokus pada penangan korban.

“Kami menyampaikan permohonan maaf atas kejadian ini. Fokus kami saat ini adalah memastikan seluruh penumpang dan petugas mendapatkan penanganan secepat mungkin dan sebaik mungkin. Kami juga terus berkoordinasi dengan seluruh pihak terkait di lapangan,” ujarnya.

KAI akan terus memberikan pembaruan informasi secara berkala seiring perkembangan penanganan di lokasi.

Pelanggan yang membutuhkan informasi lebih lanjut dapat menghubungi layanan resmi KAI melalui WhatsApp 0811-2223-3121 atau Call Center 121.

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